About SOS Cleaning & Restoration

Formerly known as Floor Restore MN, SOS Cleaning and Restoration provides professional carpet cleaning and water damage repair services. Whether you have dirty carpets, a mold problem or water where you don’t want it, SOS Cleaning and Restoration is here to make your home look like new. We are a local, non-franchise, family-owned cleaning and restoration company that services the Twin Cities metro area. Our owner and Head Cleaning Specialist, Mark Buckingham is personally onsite for the start of every job. He will be there to provide you with an open and honest quote, and in many cases will take care of the cleaning himself! There are no hidden fees, no upsells and no shady practices. We provide top-quality cleaning and restoration, all with a smile!

We are the Professionals

If you’re planning on hiring a professional carpet cleaner, water restoration or mold removal specialist, we are your local, family-owned solution.

24/7 Emergency Services

We will work around the clock to help you with any emergency service you might need.

Fair Pricing

Our pricing is based on standardized pricing for the industry and we use a computer-estimating program to make sure you get a fair price.

Amazing Team

Mark Buckingham

Owner & Cleaning Specialist

Stacey Buckingham

Co-Owner & Cleaning Specialist


The person performing the work was very nice and professional. He did a great job. He was courteous, prompt and professional.
Denise Bergo
Our tile and grout look new again. Mark explained everything very well before he started and did a very nice job. We will be hiring him again for carpet cleaning and tile again as needed.
Barbara Glib

Who’s minding the office?

Stacey is!

If you’ve ever called a carpet cleaning company to get information or schedule an appointment, you know how frustrating it can be. The office staff at most carpet cleaning companies are not very knowledgeable and are unprepared for your questions.

Our office manager (and co-owner!), Stacey can answer almost any questions you have. She’s been working in the office since 2008. When you call the SOS Cleaning and Restoration office, you will get to speak with a live person that has answers to your questions and concerns. The only time you will ever get an answering machine or service is when we are on the other line or out of the office. We always do our best to return calls promptly.

Give Stacey a call at (952) 847-3404 for all your water damage repair or carpet cleaning needs.

Do I have mold? Is it dangerous?
This is a very big concern and we at SOS Cleaning & Restoration have spent a lot of time and money on education and equipment to become qualified in water damage restoration. In most cases, if the drying process can be started quickly, you do not need to be concerned with mold.
Do I need an estimate before you start the dry-out?
Often the exact cost of the dry-out is unknown. However, our pricing is based on standardized pricing for the industry. We use a computer-estimating program that downloads a new price list every quarter. Your insurance company uses the same program and price list. When an adjuster is assigned to your claim, we will explain to him/her what we have done up to that point, then get an authorization before further steps are taken. Before any repairs are made, we will have an agreed estimate with your insurance company.
How do you know when everything is dry?
We use very high tech moisture meters designed to specifically check for proper moisture content. We will not repair or cover up any areas which may be still wet. This is why you have made a good choice to call us, not just a construction company. We are trained and certified in water damage restoration and guarantee you are getting the best quality service, giving you the peace of mind that affected areas will be dried out properly.
The equipment you have running is making the air feel muggy; can I open a window or door to let in fresh air?
Our equipment is increasing the rate of evaporation, which may cause the air to feel more damp. Do not open windows unless instructed to do so. Part of our monitoring process includes checking both the conditions indoors and out. With the use of our dehumidifiers you will notice much drier conditions in 24 to 48 hours.

Wondering if We Can Help? Give Us a Call!